Are you the Expert your Company Relies on for Contractor Management Leadership?

Do you want industry-leading contractor management systems?
Do you want your own stakeholders to do more?
Can your contractors up their game?
Are you ready for world-class?

Here is the Bedrock to Build Now

Start Leading Now!

Are you the Expert your Company Relies on for Contractor Management Leadership?

Do you want industry-leading contractor management systems?
Do you want your own stakeholders to do more?
Can your contractors up their game?
Are you ready for world-class?

Here is the Bedrock to Build Now

Start Leading Now!

Lead Your Organization with Best Practices

If you’re an HSE professional or a manager who's working hard to get the best from your contractors and your organization, you need a contractor operating system.

This course teaches you proven contractor management best practices.

Discover the knowledge and tools that pave the way to contractor management excellence.

Poor contractor performance brings multiple problems

Do these things sound familiar?

You are frustrated with contractor safety incidents, quality issues, lack of productivity, getting people, and keeping them on the job.

There is a big drop-off in commitment and compliance from your organization to your contractors? You are not alone.

There's no secret to world-class contractor management. It's the steady implementation of the right things in the right amounts at the right time of the contracting cycle.

Contractor management systems shorten the learning curve and move your organization ahead in the short and long term.

Don't give up without even starting...

"But we spend a lot of time and money on prequalification."

Prequalification is an important piece of the puzzle. But it's only one piece. The truth is there are many more impactful contractor management activities that many companies don't do well or do at all.

Things like measurable standards, known deliverables, common stakeholder knowledge, and accountability systems all contribute to long-term success. You'll learn about the highest-value activities that will work for your company.

If you're doing this, you're churning your wheels...

If your company doesn't have a baseline of contractor management knowledge in all of its stakeholders, you are destined to have middle-of-the-road results.

Organizations that consistently get excellent contractor performance establish a knowledge base and corporate standards for all stakeholders. That means your executives, your line managers, your support staff, and your contractors.

Take action to learn the tools and controls that make a real difference in the field. Educate your staff and lead your contractors with confidence that your systems are effective and value-added.

Stop Wondering...

about the next contractor incident.

Here are the first steps on the road to steady improvement.

Imagine this...

Wouldn't it be helpful if you mastered all phases of your contractor management system?

Leading and coaching your organization to the next level?

With you as your company's in-house expert, implementing best-in-class systems.

You may think you're struggling because...

management and field supervision aren't supporting the right things. The truth is, they need a road map just like everyone else.

Great contractor management doesn't just happen, even with great people and great intentions.

The conditions for success must be cultivated. And that means preparing your company and your contractors with the right tools to succeed.

Here's what is possible.

Let a program that draws on 40 years of industry and contractor management experience distilled into best practices improve and expand your company's core competencies.

Start with why contractor management is important to the company and its stakeholders. Ground the entire organization in your contractor management framework and the standards that support it.

Educate the key players in the mechanics and tools of prequalification, assessment, risk management, mobilization, monitoring, and performance review.

You won't have to reinvent your contractor management process on each project, retrain every project manager on expectations and deliverables, or restate requirements to your contractors after every incident.

Instead, your standards will be set. Your expectations will be communicated. The tools that guide day-to-day activities will be known and familiar. And your team will execute at a consistently high level.

Introducing...

ContractorOS

Best Practices for High-Risk Industries

All successful elements of a business have one thing in common - a system. A way that works best to achieve a business goal. If the goal is great contractor outcomes, you need an operating system. An operating system that brings value for the effort invested. A system that builds consistency and steady improvement.

ContractorOS distills 40 years of industry and contractor management experience and know-how into a single, self-paced, online program. Nine units and 40+ lessons full of practical tools and methods for high-risk industries.

There is valuable content, no matter if you're starting out with few contractor controls or your organization has lots of programs but still isn't getting acceptable outcomes.

Start Leading Now!

Success Takes Vision (and Hard Work)

You may be a safety professional who sees how contractor performance could be improved with the right systems and management support.

You may be an owner or COO of a small or medium-sized general contractor who is genuinely weary of repeated mistakes and lack of systems in both her own project teams and her subcontractors.

You may be a client that wants to up the performance of your prime and general contractors.

In all cases, Contractor OS is the bridge to better systems, compliance, and outcomes.

One can choose the status quo, accept middle-of-the-road outcomes, and fight fires when they sprout.

Or, one can get ahead of the curve through planning, knowledge transfer, and consistent implementation of the right systems.

You have a team of contractor management rock stars waiting to take the stage. The time to perform is now.

Testimonials

Rob K.

Project Health and Safety Director

'This course is excellent! I liked the continued references to management involvement in each module. Also, Lessons Learned was perfect at it's the continuous improvement cycle to become more effective and efficient when benchmarking past performance.'

Pat H.

Health and Safety Consultant

'It is very well put together and shows me what I don't know. I'll get the right answers if it kills me!'

Steve B.

Loss Management Specialist

'The Contractor Training Package is very articulate and makes sense to me.'

Here's What You'll Get

A road map for implementing contractor management best practices.

Nine units and 40+ lessons of proven management standards that optimize your team's time and effort.

Each unit is supported with resource documents, templates, and checklists that guide your implementation.

This Course Includes:

A customizable safe work permit system for high-risk activities.

Management system and permit templates for lock-out/tag-out, confined space entry, leading edge and dangerous holes, excavation and trenches, and hot work.

There's more

Customizable weighted category scorecard with an interactive dashboard.

Choose your own criteria and weightings.

Assess with confidence and rigor.

There's Even More

Bonus Articles

Ten articles that support the units and lessons with specific information that deepens your stakeholders knowledge base.

Factors That Influence Organizations:

Legislation
Contract requirements
Insurance
Incidents, Media, and Brand Exposure
The Social Costs of Workplace Incidents
Corporate Social Responsibility
Best Practices

Mastering the Fundamentals:

You will understand the seven steps of the contractor management framework, including key definitions, the phases, and practical advice on sustainability.

A company-specific contractor management standard is a best practice and a critical success factor. Every contractor management activity has its roots in this foundational document.

In lesson two, you will gain a thorough understanding of how to build and implement a standard that fits your organization.

Purchasing with Confidence:

Eight high-impact lessons that bring you the processes and tools to ensure your organization has asked the right questions and vetted your bidders.

Leading and lagging indicators, single and two-stage assessment, the weighted category scorecard, risk ranking frameworks, and the benefits of approved contractor lists are all covered in detail.

Small contractors present special challenges on many fronts. Lesson eight provides a common sense approach to assessing small contractors.

Caveat Emptor:

is a legal phrase that means 'Buyer Beware'. Purchasers have an obligation to understand their service providers. Unit 3 walks through all aspects of contractor prequalification so you can lead with confidence.

Four lessons cover why you should prequalify, a detailed description of the process, and how to manage data and documents.

Participants will understand the modes of prequalification, questionnaire design best practices and the technology hierarchy.

Unit resources include four bonus articles the fill in the legal background of this critical contractor management activity.

Protecting your Organization

Unit five covers the critical work of establishing standards that protect people and the facility from preventable losses.

Establishing safety standards is essential loss management work.

Harmonizing safety standards is a key success factor for establishing a safe work site. Lesson one walks through the best practices.

Site-specific Safety Plans set the requirements for contractor activities on the worksite. Learn the required elements and stakeholder inputs for this high-value element.

Breakdowns of authority and responsibility for safety tend to occur the longer the subcontractor chain is. In lesson 4 we cover practical steps that ensure accountability down the line.

Getting the Best Start

Planned kick-off and managed mobilization are contractor management best practices that pay huge dividends is all aspects of field performance.

Unit 6 spans seven lessons including kick-off meetings, training plans, permits & authorizations, orientation, facilities and environmental protection.

This unit includes a free bonus Safe Work Permit System for high-risk tasks like confined space entry, hot work, lock-out/tag-out and dangerous holes and leading edge work.

Managing 'Due Diligence'

Contractor monitoring is a critical client activity that demonstrates due diligence and control of the workplace. Unit 7 covers five high-value activities that present a comprehensive approach to active-phase contractor monitoring.

Planned and informal inspections, focused observations, safety program auditing, structured meetings and formal reporting all contribute to long term success.

Unit resources include our Critical Activities Checklist Package that includes ten high-value focused observations with background narratives. Provided in MS-WORD format for easy customization and branding.

Capturing Lessons Learned

Participants will gain a detailed understanding of post-project performance reviews.

Included are practical methods for capturing what went well and where there is opportunity for improvement.

Continuous improvement means identifying and scrubbing out methods that don't deliver the expected results. Unit eight advances that business goal.

Unit resources include Performance Review and Upgrade Plan templates.

Capturing Lessons Learned

Learn to implement effective contractor safety programs using Kotter's eight-step change management framework.

Examine Sierra Construction's real-world case study application, analyze implementation challenges and successes, and develop essential skills to function as an effective safety change agent within your organization.

Here's What You'll Get